Dear friends ♥️

We hope you are all keeping well throughout these challenging times. At Panapop, we are doing our very best to continue operating in a safe and responsible manner. We want to keep you updated on the special measures we are taking, and to send a clear message:

WE’RE STILL HERE FOR YOU 💪🙌

🏠 The team have been working from home for the past few weeks, and our offices will remain closed until further notice. This will help us minimise the probability of spreading the virus to our colleagues, their families, and the wider community.

📦 Our delivery partners are implementing strict distancing and hygiene protocols to guarantee the safety of their employees and of our clients. Thanks to this, we continue to ship internationally as usual. However, just in case you prefer to wait, you can choose whether to have your parcel delivered ASAP or once lockdown is over (just pick your preferred option when finalising your purchase).

⏰ For your convenience, we have extended our returns policy, giving you 60 days to change your mind. And, if your order cannot be delivered due to local or international mobility restrictions, we will reimburse you within 48 hours.

🆘 Our customer service department is open as usual, and we’re keeping a close eye on all orders and enquiries.

In addition, we’re still working on new products and collections from the safety of our homes. When we are finally able to return to the office, we’ll be ready to hit the ground running.

Stay safe!

With love,

The Panapop team.