SHIPPING DESTINATIONS, COSTS & LEAD TIMES

- Mainland Spain and Portugal: 1-2 working days

- Balearic Islands: 2-4 working days

- Europe: 2-7 working days

- Islas Canarias: we’re working hard to bring PANAPOP to the Canary Islands.

Shipping costs are 4.99€ in Spain and Portugal. For these destinations in orders over 45€, shipping is free.

In the rest of Europe shipping costs have a cost of 6.99€. For these destinations in orders over € 50, shipping is free.

During Black Friday, Christmas, Sales, ... we cannot guarantee that all shipments will be delivered in the above time frames. Please take this into account when placing an order to ensure it reaches its destination on time.

SHIPMENT TRACKING

Once your order has been processed, you will receive a confirmation email with the details of your purchase.

Once it has been packed and handed over to the shipping company, you will receive another email with the details needed to track your shipment.

CHANGE THE SHIPPING ADDRESS

To make sure your order reaches you promptly, please double-check the shipping address and make sure that someone will be available to accept the package. Perhaps you cand choose to send it to your local pub or to a friend’s house.

If you would like to amend the shipping address on an existing order, please contact us as soon as possible. If the package has not yet left the warehouse, we can do so free of charge.

If it has already been shipped and is on its way to you, changing the shipping address will incur an additional charge of 5.95€, which can be settled through PayPal or by bank transfer prior to delivery.